StarlixAI
Live on WhatsApp, Discord, Telegram & more

AI Agents that close support and sales
conversations — not just answer them.

Trained on your docs, wired into your systems to take real action. Deployed everywhere you talk to customers — grounded answers, a full audit trail, and pricing you can see up front.

Works on
No credit card · Live the same day

StarlixAI

Typically replies in seconds
  • Hi there 👋 What can I help you with today?
  • Book a demo for our team next week
Ask anything...
“Since switching to StarlixAI, we're never the reason a customer has to wait — someone's always covered, no matter the time zone.”
Amara Chen
Head of Customer Support, Brightleaf Learning

Trusted by

Y CombinatorGoogleOpenAIKlarna

Used by

Dale CarnegieDentsuSauceFuture MindMooveGov+IkhokhaDale CarnegieDentsuSauceFuture MindMooveGov+Ikhokha

Complete AI-first customer service platform

StarlixAI covers everything from building your AI Agent to deploying it across channels, supporting customers, and analyzing every conversation.

Describe your AI

Set personality, guidelines, prompt, and model.

PersonalityFriendly
Guidelines4 rules
System promptCustom
ModelAuto
Add Knowledge

Import docs, files, and URLs that auto-refresh.

Knowledge BaseIndexed
Product FAQ
Returns Policy
docs.company.com
Pricing page
Customize AI Actions

Connect Stripe, Shopify, and your own APIs.

Action runShopifyStripeZendesk
Looked up order
Issued refund
Creating ticket
Go Live

Deploy to your website, WhatsApp, and helpdesk.

Chat WidgetChat Page
Inbox

Manage live conversations, take over anytime.

AMWhere's my order?AI
JKCancel my planHuman
RTBulk discount?AI
Human Handoff

Escalate to a person with full context.

Live conversation #1042

"Can I talk to a person?"

Sarah Chen joined the conversation
Collect Insights

Surface topics, sentiment, and content gaps.

>0%
Resolved automatically
+12%
Explore the Platform

Made for every departmentOne AI Agent, five ways to put it to work.

Roll it out where conversation volume is highest, then extend from customer-facing channels into internal workflows.

Support Agent
StarlixAI
Live
My package for order #7734 hasn't arrived and it's been a week. Can you refund me?
Working
Looking up refund policy
Order #7734 found
Order #7734 missed its delivery window, which qualifies it for a full refund under our 14-day guarantee. I've already processed it, and the funds should land back on your card within 3-5 business days.
Handles requests end-to-end

Customer Support, Let the AI Agent absorb the repetitive, high-volume conversations so your team has room for the tricky ones.

Learn more
Sales Agent
StarlixAI
Live
Is onboarding bundled into the Growth tier, or billed separately?
Working
Pulling up Growth tier details
Onboarding confirmed included
Onboarding comes free with the Growth tier, and a specialist gets you running within your first week. Growth looks like the right fit for a team your size. Want me to kick off a free trial?
Converts browsers into buyers

Marketing & Ecommerce, Catch shoppers before they bounce. The AI answers instantly and keeps their intent to buy alive.

Learn more
Sales Assistant
StarlixAI
Live
Our team just hit 20 people. Would this actually work for us?
Working
Sizing up the account
Handing off to sales
A team your size typically lands on our Business tier. What helpdesk are you running today? I'll pass this along to sales and get a call on the calendar.
Qualifies leads on autopilot

Sales Assistant, The AI Agent captures context, qualifies fit, and walks prospects through the buying journey without a rep on every message.

Learn more
HR Agent
StarlixAI
Live
How many PTO days do I have left, and where do I find the new-hire paperwork?
Working
Pulling PTO balance
Locating onboarding docs
You've got 12 PTO days remaining this year. The new-hire packet lives in the HR portal under New Joiners. I've dropped the direct link here for you.
Cuts down repetitive HR tickets

HR & Team Management, Answer everyday internal questions instantly — policies, time off, onboarding, and the rest of day-to-day HR.

Learn more
Enterprise Agent
StarlixAI
Live
Do you train models on our data, and can you support SSO with EU-based hosting?
Working
Reviewing security posture
Verifying EU hosting option
Your data is never used to train our models. SAML/OIDC-based SSO is supported, and EU hosting is available on request. I've sent your team our SOC 2 report and DPA.
Enterprise-grade compliance

Enterprise, Deploy across large orgs with SSO, role-based permissions, audit trails, and full say over where data lives.

Learn more

Know why every answer happened

Open any resolved conversation and see the sources, reasoning steps, guidelines, and API actions that shaped the reply.

Support teams can audit decisions, fix weak content, and improve automation with evidence instead of guesswork.

Analyze how every AI answer was generated.
Track the exact sources, logic, and actions behind every answer.
Can I return these boots after 30 days?
Yes — unworn items have a 45-day window, so you're covered. I've started your return.
Why AI said that

Reasoning

Checked the return window against policy

Knowledge sources

Returns Policy · pg 4
Help Center · Refunds

Action

Order API · #4823 → return eligible
Every answer is auditable

Frequently Asked Questions

StarlixAI is a platform for building custom AI Agents for support, sales, and ecommerce teams. Every agent grounds its replies in your own documentation, can trigger real actions through APIs, and ships to your website, helpdesk, WhatsApp, and Slack.

There's a free plan, plus paid tiers at $19.99, $68.99, and $199 per month — each step up adds more AI conversations, team seats, and Knowledge Base capacity, with annual billing running about 18% cheaper. Enterprise accounts are billed per resolved conversation instead, starting from $0.50 per resolution with discounts at higher volume — and you're only charged when the AI closes the conversation itself, not when it's handed to a human. Full breakdown is on the pricing page.

Anywhere your customers already are: an embeddable widget for the web, WhatsApp, Slack, or any helpdesk with a public API. One configuration powers every surface, so tone, history, and grounded answers stay consistent no matter where the conversation started.

Yes — StarlixAI connects to Zendesk, Intercom, Freshdesk, and HubSpot out of the box. The agent resolves what it can on its own and escalates the rest into your existing tool, carrying over history, tags, and customer metadata so nothing gets lost in the handoff.

A bare-bones setup — crawl your knowledge base, drop a widget on one page — can be live the same day. A production rollout with custom AI Actions and helpdesk handoff usually takes closer to two weeks, depending on how much content you're feeding it and how many integrations you need.

One of our education-sector customers rolled StarlixAI out for round-the-clock multilingual support and logged over 1,000 AI-handled conversations at a 98% satisfaction rate in the first stretch.

Got more questions? Contact us