The ecommerce AI agent that turns browsers into paying customers
StarlixAI fields order and product questions, points shoppers to what they actually need, and brings abandoned carts back to checkout — on your store and on WhatsApp, 24/7.
- Handles order and shipping questions in real time
- Suggests products and rescues abandoned carts
- Plugs into Shopify and the tools you already use
Relied on by top companies around the globe
Get order and shipping questions answered on the spot
Ecommerce support tickets tend to boil down to a handful of repeat questions: where's my package, can I update the address, what's the return policy. An AI agent handles these the instant they come in, instead of making shoppers wait for an email back.
StarlixAI pulls up live order status, walks customers through shipping and returns, and clears routine questions on its own — leaving your team to focus only on the cases that truly need a human touch.
- Surface live order and tracking status whenever shoppers ask.
- Draw on your own content to answer shipping, returns, and policy questions.
- Shrink the volume of repetitive order-status tickets without hiring more staff.
Point every shopper toward the right product
A sprawling catalog is tough to browse, and shoppers who can't find the right item simply leave empty-handed. An AI agent asks about needs, budget, and intended use, then zeroes in on a confident pick.
StarlixAI absorbs your entire catalog and behaves like a well-trained store associate, steering each visitor toward the item most likely to convert plus the add-ons that push order value higher.
- Convert fuzzy browsing into a specific, in-stock suggestion.
- Field pre-sales questions on specs, fit, and availability.
- Recommend complementary items to boost average order value.
Rescue carts before shoppers move on for good
The vast majority of carts get abandoned, and a one-size-fits-all discount email rarely wins them back. An AI agent can step in while interest is still fresh and actually talk through whatever stalled the purchase.
StarlixAI checks back in over WhatsApp or chat, clears up whatever caused the hesitation, and walks the shopper back to a finished checkout.
- Bring abandoned carts back with a real conversation, not just a coupon code.
- Clear up the sticking point — shipping cost, sizing, returns — that stalled checkout.
- Recover revenue automatically, day and night.
Fits into the Shopify setup you're already running
An AI agent only earns its keep if it actually plugs into your store. StarlixAI hooks into your ecommerce platform to read product, order, and inventory data, and acts on that data mid-conversation.
It lives on your website widget and on WhatsApp, and hands context off to the tools your team already relies on, so automation gets added without a re-platform.
- Hook into Shopify and other leading ecommerce platforms.
- Go live on your storefront, WhatsApp, and other messaging channels.
- Stick with your current stack — no migration required.
Pay for results delivered, not visitors served
Most ecommerce chat tools bill per seat or per contact, so the bill grows with every campaign and every peak season. StarlixAI charges per resolved conversation instead — you pay only when the agent actually gets the job done.
That keeps your unit economics predictable through the busiest stretches, with no per-agent licensing and no hidden usage multipliers.
- $0.50 per resolution: Usually well below the cost of adding support headcount or per-seat software.
- Zero seat fees: Support every shopper around the clock without another license to buy.
- Scaling you can predict: Costs move with resolved conversations, not with seasonal traffic surges.
Built to handle customer and order data at enterprise standards
Every ecommerce conversation touches personal and order data. StarlixAI ships with the controls security and compliance teams need to see before that data ever reaches an AI agent.
That means you can scale conversational commerce with confidence, backed by clear visibility into how the agent behaves once it's live.
- GDPR-aligned handling of data plus built-in PII protection.
- Full visibility into agent behavior and escalation rules.
- Operational practices transparent enough to support a security review.
StarlixAI compared to other ecommerce chatbots
| CAPABILITY | StarlixAITOP PICK | EVERYONE ELSE |
|---|---|---|
| Order lookup | Real-time order status right in the chat window | A static FAQ link, if anything |
| Product knowledge | Learns your entire product catalog | Canned or rule-based responses |
| Cart recovery | Two-way follow-up over WhatsApp | Blanket discount-code emails |
| Channels | Your storefront, WhatsApp, and beyond | Typically website chat only |
| Platform fit | Plugs straight into Shopify and your stack | Restricted or hands-on setup |
| Pricing | Starting at $0.50 per resolved chat | Charged per seat or per contact |
| Customization | Full control over tone, rules, and behavior | A handful of fixed presets |