Works inside HubSpot
An AI Agent that answers your HubSpot inbox and updates the CRM as it works.
StarlixAI resolves live chat, email, and Messenger conversations right inside HubSpot Conversations. As it talks, it creates contacts, logs deals, and opens tickets. You pay $0.50 per resolved conversation — nothing if it hands off to your team.
Free plan available. No credit card. Your team keeps working in HubSpot.
The reply lands in your HubSpot inbox. The CRM records are already updated.
“Handing the HubSpot inbox to StarlixAI freed our team from the repetitive tickets almost overnight — the CRM updates itself now instead of someone doing it by hand.”
Pricing
What a resolution costs
Enterprise plans are billed per resolution, with volume discounts. Self-serve plans start free.
Billed only when the AI resolves the conversation end to end.
Breeze Customer Agent list price.
Conversations your team finishes are never billed.
What it does inside HubSpot
The Agent works the same surfaces your team does: the shared inbox and the CRM behind it.
Answers every channel HubSpot routes
Live chat, email, and Messenger conversations get the same agent, the same knowledge, and the same tone.
Does the CRM work as it talks
Contacts, deals, and tickets are created and updated during the conversation, not after it.
Hands off with a paper trail
Escalations open a ticket on the right pipeline with an AI-written summary, so your team starts with context.
Grounded answers, 40+ languages
Every reply comes from your knowledge base and can be traced back to its source.
Complete AI-first customer service platform
StarlixAI covers everything from building your AI Agent to deploying it across channels, supporting customers, and analyzing every conversation.
Set personality, guidelines, prompt, and model.
Import docs, files, and URLs that auto-refresh.
Connect Stripe, Shopify, and your own APIs.
Deploy to your website, WhatsApp, and helpdesk.
Manage live conversations, take over anytime.
Escalate to a person with full context.
"Can I talk to a person?"
Surface topics, sentiment, and content gaps.
Know why every answer happened
Open any resolved conversation and see the sources, reasoning steps, guidelines, and API actions that shaped the reply.
Support teams can audit decisions, fix weak content, and improve automation with evidence instead of guesswork.
Reasoning
Checked the return window against policy
Knowledge sources
Action
Connected in three steps
Install the app
Add StarlixAI's Support Agent from the HubSpot Marketplace and connect your account.
Give the agent a seat
Create a dedicated HubSpot user for the AI. It replies under its own name, so your team always knows who said what.
Route conversations to it
Point a chatflow, or your existing routing rules, at the StarlixAI user. Assigned conversations get answered from then on.
Frequently asked questions
Yes. The agent connects through a dedicated HubSpot user, which needs a Service seat so it can own and answer conversations. You create the user once during setup, and the setup guide covers the exact permissions.
It hands the conversation to your team inside HubSpot and opens a ticket with an AI-written summary of what happened so far. Handed-off conversations aren't billed.
There's a free plan for evaluation. Paid plans start at $19.99 per month, and enterprise plans are billed at $0.50 per AI-resolved conversation instead, with volume discounts. See the pricing page for the full breakdown.
From your knowledge base — uploaded documents, help-center articles, and crawled website content. The agent answers only from what you give it, and every reply can be traced back to its sources.
Live chat, email, and Facebook Messenger — any conversation that lands in HubSpot Conversations and gets assigned to the agent's user.
No. Conversation data is used only to answer your customers. StarlixAI is GDPR-compliant — see the Legal page for details.
Got more questions? Contact us.