Round-the-clock, multilingual support for a global care network

Havenly Care coordinates in-home support across several countries, and families were reaching out in whatever language they were most comfortable with — at all hours.

StarlixAI now handles first-contact questions about scheduling, billing, and caregiver matching in the customer's own language, escalating anything sensitive straight to a human coordinator.

The team no longer staggers shifts just to cover overnight requests, and families get an answer in their language within seconds instead of waiting for the next business day.