How an online education platform hit a 100% learner satisfaction rate

Solstice Learning runs cohort-based courses for thousands of students across time zones, and support requests used to pile up overnight with no one to answer them.

They connected StarlixAI to their course documentation, enrollment system, and refund policy, so the AI Agent could answer scheduling, billing, and course-access questions the moment they came in.

Within the first month, response times dropped from hours to seconds, and the team's own satisfaction survey came back at 100% — the first time they'd seen a perfect score.